What Is ePacket Delivery?
ePacket delivery is an agreement between the US Postal Service (USPS) and Hongkong Post. The goal is to increase international ecommerce sales for China. It allows for faster ePacket delivery of products coming from China and Hong Kong to a number of different countries. Merchants can send small packages weighing up to 2 kg (4.4 lbs).
The value of the package also needs to be less than $400.
What are the Benefits of Using ePacket?
As the name “ePacket” suggests, the shipping service was formed for ecommerce purposes, in order to make it faster and more affordable for customers to receive their purchases from online stores and marketplaces that shipped from China and Hong Kong.
ePacket became so successful within the US that they began expanding internationally. The list of countries that have access to ePacket is constantly growing.
Prior to the introduction of ePacket, the China EMS was the alternative that was relied on for affordable delivery of customer products. The downside of this however was that it would often take more than a month for the customers to receive their orders. Any other alternative option available was far too expensive, especially considering the price of the product.
Alongside cost and time efficiency, ePacket offers a variety of other benefits to buyers, including:
- Door-to-door China ePacket tracking: The ePacket delivery provides customers the option of end-to-end tracking, without paying any additional costs. This is a huge benefit for them to be able to monitor the location of the package. The ePacket can easily be tracked on official websites such as EMS and USPS.
- Free returns on any undeliverable items: Another benefit to the customers is the sense of security they get knowing that any undeliverable item is returned, without any additional expense. This in turn, improves the customer-merchant relationship, as the online merchants will be able to provide refunds on any packages that were not successfully delivered to customers.
- Payment of postal customs: Any customs, duties, and/or taxes must be paid by the recipient of the shipment. As the ePacket delivery goes through regular custom clearance, customers might be required to pay any applicable taxes and duties.
Keep in mind that it’s not possible to offer free shipping on all products. If the package is under 24″ x 36″ and less than 2kg, it qualifies for ePacket shipping. Notably, this type of ePacket delivery method must be shipped from either China or Hong Kong. Thus, if certain dropshipping vendors have products shipping within the US, customers cannot benefit from ePacket shipping in that specific case.
Which countries have ePacket shipping?
There is a growing list of countries that are able to benefit from the affordable China Post’s ePacket service. Updated: December 2017.
- Australia
- Austria
- Belgium
- Canada
- Denmark
- Finland
- France*
- Germany
- Greece
- Hong Kong
- Hungary
- Ireland
- Israel
- Italy
- Japan
- Korea
- Luxembourg
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Russia
- Saudi Arabia
- Singapore
- Spain
- Sweden
- Switzerland
- Thailand
- Turkey
- Ukraine
- United Kingdom**
- United States***
- Vietnam (currently in a trial run)
* France: Packages can be shipped to mainland France with zip codes that start with 01 to 95. The packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
** United Kingdom: Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
*** United States: Packages can be shipped to all states, territories and military addresses within the United States.
Average ePacket Shipping Times
Mexico: 20 business days
Vietnam: 5-7 business days
Russia, Ukraine and Saudi Arabia: 7-15 business days
All other supported countries: 7-10 business days
Weight Limit
Israel: 3 kg
All other supported countries: 2 kg
ePacket Tracking – How to Track ePacket Delivery from China
One of the greatest perks of using China post’s ePacket shipping service is the ePacket tracking facility. It may be a bit tricky to keep track of all your parcels, especially when shipping a large amount at once. Customs, foreign postal services, and other barriers might hinder the tracking of any single item, let alone a large number. The tracking information can be very valuable to the customers so that they can know the location of their delivery. This also helps prevent any customer concerns regarding scams, if say, their package is not delivered within the given time frame.
It is important to learn how to track the ePacket. ePacket shipping also features ePacket tracking and delivery confirmation in the US Postal Service network.
The ePacket tracking codes must be obtained through your supplier. You can track ePacket shipments by using USPS , ePacket China Post, or sites like 17track.net. All Oberlo Suppliers and Oberlo Verified Suppliers offer ePacket delivery, so you’ll be able to get your products to your customers promptly. Oberlo Verified Suppliers also have an excellent track record of shipping 95% of all orders on time, so they’ll be on the road to your customers quicker.
You can find a tracking code by going to Oberlo > My Orders, and you’ll see the tracking code next to all of your fulfilled orders.
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